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Internal Resources

Resources and information for faculty, staff, and students. If you have any questions, please contact Miranda Heitz.

Critical Forms

Department Information

Policies and Safety Plans

ITS Assistance

If you require ITS Assistance on campus, please contact ecasithelp@mail.wvu.edu or submit a request to WVU ITS.

Who Can Help?

Our administrative team is here to support students, faculty, staff, and visitors. If you're not sure who to contact, start with the person whose responsibilities best match your question.

Miranda Heitz

Academic Program Assistant II 

Academic Support

  • Course overrides
  • Registration questions
  • Course scheduling
  • SLI coordination
  • Tutoring resources
  • Syllabus inquiries
  • Basic advising support

Department Operations

  • General questions and navigation of department/university processes
  • Forms and data collection
  • Listserv management
  • Basic purchasing assistance
  • MyExpenses and Mountaineer Marketplace guidance

Facilities

  • Conference room reservations
  • White Hall building and door access
  • Office assignments
  • EHS training for lab access
  • Building service requests

Events & Communications

  • Website updates
  • Social media
  • Event planning and promotion
  • WVU Calendar submissions
  • Department visits and field trips
  • Content development

Contact Miranda

Heather Chancey

Business and Academic Operations Professional

Financial & Business Services

  • Department budgets
  • Sponsored accounts
  • Payroll and hiring
  • PCard support
  • Supplier registration
  • Purchasing approvals
  • Bid and single-source processes
  • Work and visa verification letters
  • Departmental data requests
  • RSAs for travel, scholarships, and other awards

Graduate Student Support

  • Admission processing
  • International student onboarding
  • Tuition waivers
  • Enrollment verification

Department Administration

  • Promotion and tenure
  • Digital Measures peer reviews
  • Building supervision
  • Space audits
  • Asset inventory
  • Annual lab audits
  • Building service requests
  • Temporary guest parking permits




Contact Heather

Specialized Support

The Department has two additional staff members available for specialized requests.

Vicki Snively

Grants Administrator

  • General research funding support
  • Research funded payroll and hires
  • GRA funding
  • Hourly student worker hires
  • Budget analysis
  • External award budget close-out
  • Liaison between faculty members and supporting WVU units (OSP, Sponsored Research Accounting, Eberly Grant Management Group)
  • Effort reporting

Contact Vicki

Ben Lukk

Academic Laboratory Manager II

  • Demonstration requests for lectures, outreach, and events
  • Information about and supervision of the Teaching Assistant (TA) program
  • Access and use of introductory teaching lab spaces in White Hall
  • Course-specific questions related to PHYS 101/101L and introductory physics labs





Contact Ben